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How GOV.UK Notify reliably sends text messages to users
GOV.UK Notify lets central government, local authorities and the NHS send emails, text messages and letters to their users. We usually send between 100,000 and 200,000 text messages a day. It’s...
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Driving better outcomes through continuous support
An example of GDS Standards Assurance & UKEF Digital team collaboration At GDS, we’ve written about how the standards assurance team helps government departments deliver better services and...
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We’re launching an online ‘Introduction to Content Design’ course
Last year, we piloted an ‘Introduction to Content Design’ course on FutureLearn with 100 learners from across government and the public sector. We learned a lot from the pilot, and we blogged about...
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Podcast: GOV.UK’s initial response to coronavirus
https://mcdn.podbean.com/mf/player-preload/3znawc/GOV_UK_Covid-19_Final.mp3 April’s episode of the Government Digital Service (GDS) Podcast is about the GOV.UK team’s initial response to the...
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Celebrate Global Accessibility Awareness Day with GDS
Accessibility is considered in all aspects of the Government Digital Service’s (GDS) work. Whether it’s testing on assistive technologies, using persona profiles to simulate different users or...
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Scaling up GOV.UK Verify to help during coronavirus
GOV.UK Verify is the government service that helps people prove who they are online. People can create a digital identity account and use it to access 22 government services, like applying for...
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How Government as a Platform is meeting challenges posed by coronavirus
Government as a Platform (GaaP) was created in order to solve the most frequent challenges across the public sector. By addressing these issues once and creating common, commodity-like components that...
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Doing community management for @GOVUK Twitter during COVID-19
The @GOVUK Twitter account is one of the most popular Twitter accounts run by a central government organisation with 1.7 million followers. For context, @HMRCgovuk has 392,800 followers; @hmtreasury...
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Podcast: A spotlight on GOV.UK Notify
https://governmentdigitalservice.podbean.com/mf/play/7he877/Notify_Podcast_Final_9yal2.mp3 On 5 May 2020, GOV.UK Notify sent out its one billionth message. The government’s messaging tool, which sent...
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Update on the future of GOV.UK
In November last year I posted about our plans for the future of GOV.UK. We want to provide trusted, joined-up and personalised interaction for users, so that we can provide the right things to the...
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